Privacy notice

MadeVia.ai is a trading name of Happy Webs. This notice applies when you visit madevia.ai, use the Structura AI beta with your Happy Webs platform account, or manage an earlier MadeVia subscription or desktop licence.

For privacy questions or requests, email support@happywebs.co.uk.

Account and organisation data

• Your name, email address, workspace name, and the information needed to authenticate your account.
• Workspace membership, account role, authentication history, and MadeVia beta entitlement state.
• For earlier MadeVia accounts using Google or Microsoft sign-in, the basic profile information returned by that provider: name, email address, and identity identifier.

Beta desktop access

The Happy Webs platform records the desktop platform and device name, a temporary device-approval request, the workspace you authorise, session expiry and revocation state. Desktop access and refresh tokens are stored as one-way hashes on the platform. Approval grants access to MadeVia only; it does not enable other Happy Webs services.

Early-access request data

Earlier MadeVia accounts may retain a saved CAD application, workflow description, optional plan preference and request timestamps. These records remain with the earlier organisation account during the transition.

Subscription and billing data

The beta requires no card and has no MadeVia subscription charge. For earlier paid subscriptions and any future explicit purchase, Stripe collects payment details on its hosted pages. MadeVia does not receive or store your full card number. We receive Stripe identifiers, seat quantity, billing status, and related tax or business details needed to administer those subscriptions.

Licence data

We process licence identifiers, licence status, the assigned seat, a hardware or machine identifier supplied by the desktop app, and licence verification timestamps. Licence keys are stored using a one-way hash; the full key is only shown when issued.

Service data

Our infrastructure may process standard request data such as IP address, user agent, timestamps, security signals and error logs to operate and protect the service.

Happy Webs platform sign-in uses a browser cookie to keep your central account authenticated. Desktop sessions are separate and can be revoked from the MadeVia device list. Signing out of the desktop clears its stored beta credentials.

The earlier MadeVia account area has its own session cookie. Its preview form may temporarily retain a draft in the browser tab until saved or signed out. A saved request remains associated with that earlier organisation account.

Happy Webs beta authentication and MadeVia licence services do not receive your CAD drawings, project screenshots, prompts, model responses, or AI provider credentials. The desktop stores provider keys and beta session credentials in encrypted local storage protected by the operating system. Selected prompts and images are sent directly to your chosen AI provider under its terms; provider usage is billed by that provider.

If you separately contact support and choose to send project material, we use it only to handle that support request.

• To create accounts, verify email ownership, authenticate users, and manage workspace membership.
• To approve, refresh and revoke MadeVia beta desktop access.
• To retain earlier CAD preview requests and handle related support.
• To administer subscriptions when available, maintain billing records, and respond to failed or cancelled payments.
• To issue, bind, verify, suspend and revoke desktop licences.
• To secure the service, prevent abuse, investigate faults, and maintain reliable operations.
• To meet legal, accounting and regulatory obligations.
• To respond to support messages and service requests.

Depending on the context, we rely on performance of our contract with you, our legitimate interests in operating and securing MadeVia, compliance with legal obligations, or your consent.

We use carefully selected providers to operate MadeVia:

• Cloudflare provides hosting, edge security and the D1 database used by MadeVia.
• Stripe provides hosted checkout, subscription billing, invoices, tax-related billing features and the customer billing portal.
• Google and Microsoft provide optional sign-in for earlier MadeVia accounts.
• Your chosen AI provider receives the prompts and selected images sent directly by the desktop. The free beta does not include MadeVia-hosted AI.

These providers process data under their own terms and privacy notices. Data may be processed outside the United Kingdom; where required, the provider or MadeVia uses recognised transfer safeguards.

We keep account, preview request and subscription records while your account is active and afterwards where reasonably required for security, dispute handling, accounting or legal obligations. Operational logs are retained for shorter periods appropriate to diagnosis and abuse prevention.

We use encrypted transport, restricted production credentials, one-way token and licence-key hashing, short-lived desktop authorisations, workspace access checks and rate limiting. No system is completely secure, but we design controls around the limited data MadeVia needs.

Depending on where you live, you may have rights to access, correct, delete, restrict or object to use of your personal data, receive a portable copy, or withdraw consent. You may also complain to your local data protection authority; in the United Kingdom this is the Information Commissioner’s Office.

You can manage subscription payment details and cancellation through Stripe’s customer portal. To make a privacy request or close an account, contact support@happywebs.co.uk. We may need to verify your identity before completing a request.

We may update this notice as MadeVia changes. The date at the top shows the latest revision. If a change materially affects how we use personal data, we will provide an appropriate notice.